Privacy Policy
Effective Date: 25th September 2024
1. Introduction
At Alvira Ferreira Art, we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, purchase our services, or sign up for updates. We comply with the General Data Protection Regulation (GDPR) for our users in the European Union (EU) and other relevant privacy laws.
2. Information We Collect
We collect different types of information to improve your experience and provide our services:
• Personal Identification Information: such as name, email address, postal address, phone number, and payment details when you order custom canvases, enroll in art classes, or purchase merchandise.
• Technical Information: such as IP address, browser type, and device information to improve security and site functionality.
• Cookies: We use cookies to enhance your site experience and understand visitor behavior.
3. How We Use Your Information
We use your information for the following purposes:
• To process your orders for custom canvases, merchandise, or art classes.
• To manage customer support inquiries.
• To improve our website’s functionality and user experience.
• To send marketing emails or updates, with your consent.
4. Legal Basis for Processing (GDPR)
Under GDPR, the legal bases for processing your personal data are:
• Contractual necessity: To fulfill orders or provide services you’ve requested.
• Legitimate interests: For purposes like improving our services or preventing fraud.
• Consent: For sending marketing emails, which you can opt out of at any time.
5. Data Retention and Security
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We implement appropriate security measures, including SSL encryption, to protect your data.
6. Your Rights Under GDPR
If you are an EU resident, you have the following rights regarding your personal data:
• Right to Access: You can request a copy of your personal data we hold.
• Right to Rectification: You can request corrections to your data if it is inaccurate.
• Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your personal data.
• Right to Data Portability: You can request your data be transferred to another service provider.
• Right to Object: You can object to our use of your personal data for direct marketing or other purposes.
• Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at Atelier@AlviraFerreiraArt.com. We will respond to your request within the timeframes required by law.
7. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with trusted service providers such as:
• Payment Processors: To securely process transactions (e.g., Stripe).
• Shipping Partners: To deliver your artwork or merchandise.
• Compliance with Legal Obligations: When required by law.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and for analytics. You can control the use of cookies in your browser settings.
9. International Data Transfers
As part of our services, your data may be transferred and processed outside the EU. We ensure that any transfers are protected by appropriate safeguards, in accordance with GDPR requirements.
10. Third-Party Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with the updated date at the top of the page. Please check back regularly for updates.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Atelier@AlviraFerreiraArt.com