General Website FAQs:

1. What kind of artwork does Alvira Ferreira create?

• Alvira Ferreira creates fine art, custom canvases, and commissions, specializing in portraits, landscapes, and contemporary interpretations of classic styles.

2. Can I commission a custom canvas?

• Yes, Alvira offers custom canvas work. You can fill out the form on our custom canvas page with your preferred size, subject matter, and any reference images.

3. What is the process for ordering a custom canvas?

• Choose a size, provide a description and reference images, then submit the form. We will contact you to confirm details and payment.

4. What payment methods do you accept?

• We accept all major credit cards, PayPal, and secure online payment gateways.

5. How long does it take to complete a custom artwork?

• Depending on the complexity of the piece, custom artwork generally takes between 2 to 4 weeks. You will be notified of the timeline when you place your order.

6. Do you offer international shipping?

• Yes, we ship internationally. Shipping rates and times may vary depending on the destination.

7. Can I return or exchange a piece of artwork?

• Due to the custom nature of artwork, returns are generally not accepted unless the item arrives damaged. Please refer to our return policy for more details.

8. What materials and techniques does Alvira Ferreira use in her artwork?

• Alvira works with various mediums including oil on canvas, acrylic, and collages. The techniques vary depending on the project and artistic vision.

Art Classes FAQs:

1. What art classes do you offer?

• Alvira offers a variety of art classes for all skill levels, focusing on painting, drawing, and exploring different styles and techniques.

2. How can I sign up for an art class?

• You can browse available classes on the Art Classes page and sign up by filling out the registration form or contacting us directly.

3. Are the art classes suitable for beginners?

• Yes! Alvira offers classes for all levels, from beginners to advanced artists.

4. Where are the art classes held?

• Classes are held in different locations around Luxembourg City. Check the Art Classes page for the current schedule and locations.

Technical & Account FAQs:

1. Do I need to create an account to purchase?

• No, you can check out as a guest. However, creating an account allows you to track your orders and manage purchases more easily.

2. I forgot my password, how can I reset it?

• You can reset your password by clicking “Forgot Password” on the login page and following the prompts.

3. Is my payment information secure?

• Yes, all payments are processed through secure payment gateways using SSL encryption to ensure the protection of your information.